{"product_id":"purple-leaf-wood-grain-cantilever-patio-umbrella-aluminum-outdoor-umbrellas","title":"PURPLE LEAF Wood Grain Cantilever Patio Umbrella Aluminum Outdoor Umbrellas","description":"\u003cstyle\u003e\n\t\t\t\t\t@media only screen and (max-width: 600px) {\n\t\t\t\t\t\t.image-container {\n\t\t\t\t\t\t\tdisplay: none;\n\t\t\t\t\t\t\t\/* 在手机端隐藏电脑端的容器 *\/\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t.mobile-image-container {\n\t\t\t\t\t\t\tmargin: 0;\n\t\t\t\t\t\t\tpadding: 0;\n\t\t\t\t\t\t\tlist-style-type: none;\n\t\t\t\t\t\t\tmargin-left: 0 !important;\n\t\t\t\t\t\t\tpadding: 0 !important;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t.mobile-image-container li {\n\t\t\t\t\t\t\twidth: 100%;\n\t\t\t\t\t\t\tmargin-bottom: 20px;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t.mobile-image-container img {\n\t\t\t\t\t\t\twidth: 100%;\n\t\t\t\t\t\t\theight: auto;\n\t\t\t\t\t\t\tmargin: 0px;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\n\t\t\t\t\t@media only screen and (min-width: 601px) {\n\t\t\t\t\t\t.mobile-image-container {\n\t\t\t\t\t\t\tdisplay: none;\n\t\t\t\t\t\t\t\/* 在电脑端隐藏手机端的容器 *\/\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t\u003c\/style\u003e\n\u003c!-- 自定义商品详情排版 --\u003e\n\u003cdiv class=\"customDetailBox card__section\"\u003e\n\u003cdiv class=\"topTitle\"\u003ePRODUCT OVERVIEW\u003c\/div\u003e\n\u003cdiv class=\"main\"\u003e\n\u003c!-- 第一板块START (FEATURES) --\u003e\n\u003cdiv class=\"item active\"\u003e\n\u003c!-- 标题 --\u003e\n\u003cdiv class=\"itemTitle\"\u003eFEATURES\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0610\/4757\/0686\/files\/angel.png?v=1721799321\" class=\"iconAngel\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content\"\u003e\n\u003cp\u003e\u003cstrong\u003e● Unique Design: \u003c\/strong\u003e The unique light wood grain design highlights elegance and romance everywhere, making you more closer with nature. It will be a practical complement and ideal choice for any of your outdoor lives.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e● Sturdy Frame Design: \u003c\/strong\u003e There are 8 all-aluminum umbrella ribs, lighter but stronger and more durable. And the triangular top structure ensures stability in any situation.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e● Upgraded High-quality Fabric: \u003c\/strong\u003e Made of high-quality 240\/gsm yarn-dyed polyester fabric, it is more resistant to UV rays, water repellent, and 3 years colorfast protecting your skin health at all times.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e● Flexible Shade: \u003c\/strong\u003e The 6 height adjustable tilt and 360° adjustable rotation system, you can freely control the angle and position of the sunshade to achieve the best sun protection effect.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e● Easy to Install: \u003c\/strong\u003e We provide clear and detailed installation instructions and a complete set of tools required for installation, making the installation process easy and allowing you to have a quick and efficient experience.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e● Customer Service: \u003c\/strong\u003e 3 years for fabrics and 1 year for components. Customer satisfaction has always been our aim, if you have any questions, please feel free to contact us, we will provide you with a good solution. \u003cb\u003eEmail: umbrella@purpleleafgarden.com\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e● Attention and maintenance: \u003c\/strong\u003e The base in picture is \u003cstrong\u003eNOT INCLUDED\u003c\/strong\u003e, you need to purchase the weighted base separately. Please choose the right umbrella according to your outdoor space size.\u003c\/p\u003e\n\u003cp\u003e1. Umbrella weighted base \u003ca href=\"https:\/\/purpleleafshop.au\/products\/purple-leaf-offset-umbrella-base-cantilever-umbrella-weighted-base\" title=\"ZYAUBASE-1\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003eZYAUBASE-1\u003c\/strong\u003e\u003c\/a\u003e for 3 x 3 M patio umbrellas.\u003c\/p\u003e\n\u003cp\u003e2. Umbrella weighted base \u003ca href=\"https:\/\/purpleleafshop.au\/products\/purple-leaf-umbrella-base-zyaucjbase-150new\" title=\"ZYAUCJBASE-150NEW\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003eZYAUCJBASE-150NEW\u003c\/strong\u003e\u003c\/a\u003e for 2.7 x 3.65 M  patio umbrellas.\u003c\/p\u003e\n\u003cp\u003e3. Umbrellas should be covered and stored late at night or in extreme weather conditions to extend the life of the umbrella.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c!-- END --\u003e \u003c!-- 第二板块START (HIGHLIGHTS) --\u003e\n\u003cdiv class=\"item active\"\u003e\n\u003c!-- 标题 --\u003e\n\u003cdiv class=\"itemTitle\"\u003eHIGHLIGHTS\u003cimg class=\"iconAngel\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0610\/4757\/0686\/files\/angel.png?v=1721799321\" alt=\"\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content\"\u003e\n\u003c!-- 电脑端的图片 --\u003e\n\u003cul class=\"image-container\"\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-MEB-Patio-Cantilever-Umbrella\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_Beige_9x12ft.jpg?v=1750730163\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-Various-Colors-Choice\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_Various_Color_Choice_9x12ft_PC.jpg?v=1750730153\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-Unique-Wood-Pattern-Design\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_Unique_Wood-Pattern_Design_ae37bf4e-7da1-47ac-84a2-8226ea78827b.jpg?v=1745476293\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-Stable-and-Durable-Structure\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_Stable_and_Durable_Structure_Beige_6d8b9ccf-799e-4d21-b40f-fedc55192039.jpg?v=1750730158\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-Aluminum-Crank-Handle\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Palace_MEB_Patio_Cantilever_Umbrella_10x10_ft_1464x600_10.jpg?v=1718765219\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-360-Degree-Rotation\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_360_Degree_Rotation_Beige_8c9f6a33-e767-455f-965b-c4aa1ea2b144.jpg?v=1750730158\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-Customer-Show\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_Customer_Share_PC.jpg?v=1745475923\"\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!-- 手机端的图片600*450 --\u003e\n\u003cul class=\"mobile-image-container\"\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-MEB-Patio-Cantilever-Umbrella\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_Beige_9x12ft_PE.jpg?v=1750730336\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-Various-Colors-Choice\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_Various_Color_Choice_9x12ft_PE.jpg?v=1750730334\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-Unique-Wood-Pattern-Design\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_Unique_Wood-Pattern_Design.jpg?v=1745475970\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-Stable-and-Durable-Structure\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_Stable_and_Durable_Structure_Beige_PE.jpg?v=1750730336\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-Aluminum-Crank-Handle\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_User-Friendly_Design.jpg?v=1745475970\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-360-Degree-Rotation\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_360_Degree_Rotation_Beige_PE.jpg?v=1750730335\"\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cimg class=\"tupian\" alt=\"PURPLE-LEAF-Customer-Show\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0025\/3172\/1251\/files\/PURPLE_LEAF_Wood_Grain_Cantilever_Patio_Umbrella_Customer_Share_PE.jpg?v=1745475923\"\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c!-- END --\u003e \u003c!-- 第三板块START (WEIGHTS \u0026 DIMENSIONS) --\u003e\n\u003cdiv class=\"item active\"\u003e\n\u003c!-- 标题 --\u003e\n\u003cdiv class=\"itemTitle\"\u003eWEIGHTS \u0026amp; DIMENSIONS\u003cimg class=\"iconAngel\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0610\/4757\/0686\/files\/angel.png?v=1721799321\" alt=\"\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content\"\u003e\n\u003cdiv style=\"overflow-x: scroll;\"\u003e\n\u003ctable class=\"tableCustom\"\u003e\n\u003c!-- 第一行SIZE --\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eSize(M)\u003c\/td\u003e\n\u003ctd\u003e3x3 M\u003c\/td\u003e\n\u003ctd\u003e2.7x3.65 M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c!-- 第二行 --\u003e\n\u003ctr\u003e\n\u003ctd\u003eGross Weight(kg)\u003c\/td\u003e\n\u003ctd\u003e28.94 kg\u003c\/td\u003e\n\u003ctd\u003e29.14 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c!-- 第三行 --\u003e\n\u003ctr\u003e\n\u003ctd\u003eUmbrella Height(M)\u003c\/td\u003e\n\u003ctd\u003e2.75 M\u003c\/td\u003e\n\u003ctd\u003e2.75 M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c!-- 第四行 --\u003e\n\u003ctr\u003e\n\u003ctd\u003eSuitable Weighted Base\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv\u003e\u003ca href=\"https:\/\/purpleleafshop.au\/products\/purple-leaf-offset-umbrella-base-cantilever-umbrella-weighted-base\" title=\"ZYAUBASE-1\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eZYAUBASE-1\u003c\/span\u003e\u003c\/a\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv\u003e\u003ca href=\"https:\/\/purpleleafshop.au\/products\/purple-leaf-umbrella-base-zyaucjbase-150new\" title=\"ZYAUCJBASE-150NEW\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eZYAUCJBASE-150NEW\u003c\/span\u003e\u003c\/a\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c!-- 图片展示尺寸内容 --\u003e\n\u003cdiv class=\"productSizeImgBox\"\u003e\n\u003c!-- 电脑端的图片 --\u003e\n\u003cdiv class=\"image-container\"\u003e\n\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0715\/4234\/1880\/files\/1_f05398fe-849a-4f35-89a8-0604165bb512.jpg?v=1786525274\" alt=\"PURPLE-LEAF-Product-Size-Information-10x10-ft-Sqaure\"\u003e \n\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0715\/4234\/1880\/files\/2_e75bf6df-6805-4a42-9cc6-d1202e5e641b.jpg?v=1786525274\" alt=\"PURPLE-LEAF-Product-Size-Information-9x12-ft-Rectangle\"\u003e \n\u003c\/div\u003e\n\u003c!-- 手机端的图片600*450 --\u003e\n\u003cdiv class=\"mobile-image-container\"\u003e\n\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0715\/4234\/1880\/files\/3_430875d3-fc22-43c4-ae20-44dc1e03fd69.jpg?v=1786525274\" alt=\"PURPLE-LEAF-Product-Size-Information-10x10-ft-Sqaure\"\u003e \n\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0715\/4234\/1880\/files\/4_5e2595da-f9d6-4cb3-a6d6-a06969c56349.jpg?v=1786525274\" alt=\"PURPLE-LEAF-Product-Size-Information-9x12-ft-Rectangle\"\u003e \n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c!-- 第四板块START (SHIPPING \u0026 RETURN) --\u003e\n\u003cdiv class=\"item\"\u003e\n\u003c!-- 标题 --\u003e\n\u003cdiv class=\"itemTitle\"\u003eSHIPPING \u0026amp; RETURN\u003cimg class=\"iconAngel\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0610\/4757\/0686\/files\/angel.png?v=1721799321\" alt=\"\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content\"\u003e\n\u003cp\u003e\u003cb\u003eShipping time \u0026amp; delivery time\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eWe usually ship items within 24 - 48 hours after confirmed payment. (in business days)\u003c\/p\u003e\n\u003cp\u003eIn general, we ship via ALLIED EXPRESS, average transit time is about 3 - 7 business days. You can view the estimated delivery dates on the product page, in special situation the items transfer by Amazon, the tracking number may be delayed.\u003c\/p\u003e\n\u003cp\u003eIn rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eFree shipping policy\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eAll of our items are FREE SHIPPING in normal cases . You can get the items with no shipping cost. There is no other hidden charges or handling fees.\u003c\/p\u003e\n\u003cp\u003eIn a few special cases, you need to pay necessary cost of shipment, for example, return, exchange or some area(such as Northern Territory).\u003c\/p\u003e\n\u003cp\u003eWe do not deliver on Sundays or holidays.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAbout Tracking Information\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eWe'll send you the delivery time by email. For any further information, please feel free to contact us: purpleleafservice2@gmail.com\u003c\/p\u003e\n\u003cp\u003eIf you want to change or cancel your order, please check whether the order has already been processed. Once the item leaves our warehouse, it can not be canceled or changed.\u003c\/p\u003e\n\u003cp\u003eKeep in mind:\u003c\/p\u003e\n\u003cp\u003e1. Tracking is not available for orders that are in a Processing status\u003c\/p\u003e\n\u003cp\u003e2. Tracking can take up to 48 hours to update after an order is shipped\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAbout damaged packages and defective items upon arrival\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eWhen you receive your item, please check your package and item carefully. If there is something wrong, the following steps are advised:\u003c\/p\u003e\n\u003cp\u003e1. Take pictures reflecting the damage or defect clearly.\u003c\/p\u003e\n\u003cp\u003e2. Then please email us at purpleleafservice2@gmail.com immediately and attach the photos.\u003c\/p\u003e\n\u003cp\u003e3. We will contact you and try our best to find the best solution.\u003c\/p\u003e\n\u003cp\u003e4. Attention please, do not throw away the boxes or packaging materials, otherwise, your request of return or exchange will not be accepted.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAdditional Information\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eWe process orders Monday-Friday (excluding holidays). If you place your order after the cutoff times, we'll process and ship the order the next business day. We do not deliver on Sundays or holidays.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAbout tracking information stagnation\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eWith the surge in demand from shipping companies in Australia  due to high demand and COVID-19, we are seeing an increase in tracking and scanning issues where shipping companies are picking up shipments from warehouses but the tracking tags are not being scanned correctly when the shipping companies pick them up. Our carriers are working to eliminate tracking issues and delivery delays.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c!-- END --\u003e \u003c!-- 第五板块START (SERVICE \u0026 WARRANTY) --\u003e\n\u003cdiv class=\"item\"\u003e\n\u003c!-- 标题 --\u003e\n\u003cdiv class=\"itemTitle\"\u003eSERVICE \u0026amp; WARRANTY\u003cimg class=\"iconAngel\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0610\/4757\/0686\/files\/angel.png?v=1721799321\" alt=\"\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content\"\u003e\n\u003cp\u003e\u003cb\u003eDear customers\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003ewe guarantee that all items we sell have undergone strict quality control inspections to ensure you have an excellent product experience. At the same time, our warranty policy can make you rest assured to buy furniture products from us. All items sold by PURPLE LEAF are covered by the following comprehensive product warranties.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e1.Customer Service\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eOur customer service team will respond within 24 hours. \u003cb\u003eWe offer a 3-year warranty for the polyester fabric and a 1-year warranty for the component (umbrella cover is included)\u003c\/b\u003e. You can contact our exclusive Purple Leaf customer service team for assistance before and after your purchase.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e2.Accepted Return\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e30 Day Unconditional Refund Guarantee for Unopened \u0026amp; Unused Items Return warehouse: 4B \/1 Kirby Place, Bankstown Aerodrome NSW 2200\u003c\/p\u003e\n\u003cp\u003eIf you are not satisfied with your purchase, or for whatever reason, You no longer want this product within 30 days after receiving it, you may contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customer's responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.\u003c\/p\u003e\n\u003cp\u003eThe customers should pay for actual cost of return shipping because of their remorse. But don't need to pay for defective products return. And there is no restocking fee.\u003c\/p\u003e\n\u003cp\u003eNote that the returns shipping fee is non-refundable and products must be returned unopened and unused for a refund.\u003c\/p\u003e\n\u003cp\u003eIf the boxes has been opened, the buyer needs to send a picture and confirm with the seller. Only when the confirmation does not affect the normal use can the return be supported, and the buyer needs to afford a certain amount of goods loss charge.\u003c\/p\u003e\n\u003cp\u003ePlease ensure to return the item with its original packaging and accessories in the same condition as when you received it.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e3.Not support the return\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e(1)\u003c\/b\u003e Return is not accepted\u003c\/p\u003e\n\u003cp\u003eWhen damage is caused by unauthorized maintenance, misusing, collision, negligence, abuse, etc. \u003cb\u003eReturns will not be accepted for OPEN BOX products\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e(2)\u003c\/b\u003e Arrived damage\u003c\/p\u003e\n\u003cp\u003eIf the item you have received is defective or damaged, contact our customer service at the first time and provide us with the order number and the photos or a video of the defective or damaged item in 7 days. In this case, after our checking, we can give a full refund.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e(3)\u003c\/b\u003e Missing part\u003c\/p\u003e\n\u003cp\u003eIf your product parts damaged or missing, we can send the new parts to you or partially refund you. If the part affects product function or use, you can't repair it by yourself or the local technique person, and we will send a new item with you or a full refund.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e(4)\u003c\/b\u003e Doesn't work or defective\u003c\/p\u003e\n\u003cp\u003eWhen you received the product that doesn't work, you can ask our customer service for help, we'll give you the related technical reply; if it doesn't work still, you can ask for an refund. When you received the product is defective, and you can ask our customer service to give you technical support or solution, if you can repair it by yourself or local store, we will provide you with some compensation.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e(5)\u003c\/b\u003e Incorrect Package Sent\u003c\/p\u003e\n\u003cp\u003eIf the item you have received differs completely from the one you ordered, please do not hesitate to contact our customer service and to provide us with the following proofs in 7 days: Photos or a video of the incorrect item. We will send the new item to you.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e4.Return Confirmation\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e(1)\u003c\/b\u003e \u003cb\u003eContact us purpleleafservice2@gmail.com\u003c\/b\u003e to get a return shipping label. submit order , a clear picture or video, and shipping packaging to confirm your return is accepted.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e(2)\u003c\/b\u003e When returning your package, please make sure the item is in good condition with all accessories inside. Affix the return shipping label that we provided to the package, ship it to the address our customer service sent you.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e(3)\u003c\/b\u003e Your package will be returned to 4B \/1 Kirby Place, Bankstown Aerodrome NSW 2200\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e4.Refund and Compensation Process\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e(1)\u003c\/b\u003e PayPal refunds may take up to 24 hours to process and appear in your account.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e(2)\u003c\/b\u003e Credit card refunds will take between 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eNote:\u003c\/b\u003e The price of the products on our website will fluctuate with the cost, and we will not refund any difference caused by this.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c!-- END --\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"PURPLE LEAF AU","offers":[{"title":"3M x 3M \/ Beige（Ships in mid‑September）","offer_id":50116649943288,"sku":"ZYAU06MEB10-KK","price":609.0,"currency_code":"AUD","in_stock":true},{"title":"3M x 3M \/ Cream（Ships in mid‑September）","offer_id":50116649976056,"sku":"ZYAU06MEB10-CR","price":609.0,"currency_code":"AUD","in_stock":true},{"title":"2.7M x 3.65M \/ Beige（Ships in mid‑September）","offer_id":50116650008824,"sku":"ZYAU06MEB0912-KK","price":639.0,"currency_code":"AUD","in_stock":true},{"title":"2.7M x 3.65M \/ Cream（Ships in mid‑September）","offer_id":50116650041592,"sku":"ZYAU06MEB0912-CR","price":639.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0715\/4234\/1880\/files\/10cr_1a55e205-a181-47ae-a28e-ae6919e83997.webp?v=1785984090","url":"https:\/\/purpleleafshop.au\/products\/purple-leaf-wood-grain-cantilever-patio-umbrella-aluminum-outdoor-umbrellas","provider":"PURPLE LEAF AU","version":"1.0","type":"link"}